We have tried to categorise questions that we think you might have, please click on a relevant box for answers.
All campaigns will end on 30th September 2018. If your campaign ends after the 30th of September, it would automatically be changed to the 30th as we would not be able to host campaigns post that date. Our Campaigns Team has sent you an email regarding the same to ensure you have a seamless fundraising and transition process.
All the funds raised by you shall be transferred to you once your campaign has closed - the process remains the same - at the end of the campaign, we would send you a reconciliation report and post approval, we would transfer the funds to you within 2-5 business days.
Yes. The last date till which campaigns will remain live on the platform is 30th September 2018. All campaigns can accept contributions till then.
Yes, you can close your campaign. Please write to us at email@example.com sharing your campaign name so we can get back to you on the next steps.
All campaigns on the platform can be accessed till 30th September, 2018. Your campaign data will be available for you to download. Please click here to know how you can download all your data.
First of all, thank you for being a part of the BitGiving family and choosing to run your campaign with us. All campaigns will remain visible on the platform till 30th September, 2018. You will not have access to the campaigns post that. Your data can be downloaded anytime before this from here .
In case you have not received any part of the amount you raised, please drop us as email at firstname.lastname@example.org.
Yes, You can contribute to any campaign that is live on the platform till 30th September, 2018. All funds collected before the closure date will be reconciled and transferred to the campaigners as per our current process.
In the case your contribution is eligible for the 80G receipt, there are two ways you can get a copy:
1. Automated 80G on behalf of the NGO: If the NGO has authorised BitGiving to issue the 80G receipt on their behalf, you can download them from the box on top.
2. 80G from NGO: If the NGO has not authorised BitGiving to issue the 80G receipt on their behalf, we would request you to directly contact the NGO for a copy of your receipt.